Privacy Policy

Information We Collect

We collect information you provide directly to us when you create an account, enroll in our journalism programs, contact our support team, or interact with our platform. This includes your name, email address, phone number, educational background, and professional experience details.

We also automatically collect certain information about your device and how you interact with our services. This includes your IP address, browser type, operating system, referring URLs, access times, and pages viewed. We use cookies and similar tracking technologies to collect this information.

How We Use Your Information

Your information helps us provide, maintain, and improve our journalism education services. We use it to process your enrollment, deliver course content, track your progress, and provide technical support when needed.

• Creating and managing your account and profile
• Processing program enrollments and payments
• Delivering educational content and tracking progress
• Sending important updates about your programs
• Providing customer support and responding to inquiries
• Improving our services based on usage patterns
• Sending relevant educational opportunities and news

We may also use aggregated, anonymized data for research purposes to better understand learning patterns in journalism education. This helps us create more effective educational content for future students.

Information Sharing and Disclosure

We don't sell, rent, or trade your personal information to third parties. However, we may share your information in specific circumstances to provide our services effectively.

We work with trusted service providers who help us operate our platform, process payments, send emails, and provide customer support. These partners are contractually required to keep your information secure and use it only for the services they provide to us.

If you participate in group projects or peer learning activities, some of your profile information may be visible to other program participants. You control what information appears in your public profile through your account settings.

Data Security and Protection

We implement industry-standard security measures to protect your personal information. Our systems use encryption, secure servers, and regular security audits to safeguard your data.

All data transmission between your device and our servers uses SSL/TLS encryption. We store your information on secure servers with restricted access, and our team members who handle personal data receive regular privacy and security training.

While we take security seriously, no system is completely secure. We encourage you to use strong passwords, keep your login credentials confidential, and notify us immediately if you suspect any unauthorized access to your account.

Your Privacy Rights and Choices

You have several rights regarding your personal information. You can access, update, or delete most of your information directly through your account settings. If you need assistance, our support team is available to help you exercise these rights.

• Access and review the information we have about you
• Correct or update your personal information
• Request deletion of your account and associated data
• Opt out of marketing communications
• Control cookie preferences in your browser
• Request a copy of your data in a portable format

Please note that some information may be retained for legitimate business purposes, such as maintaining academic records or complying with legal requirements, even after you request deletion.

Data Retention and International Transfers

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy. Academic records and certification information may be kept longer to verify credentials and maintain educational history.

Our primary servers are located in India, but we may transfer and process your information in other countries where our service providers operate. When we transfer data internationally, we ensure appropriate safeguards are in place to protect your privacy rights.

If you're located outside India, please understand that your information may be transferred to and processed in India, where our main operations are based. We comply with applicable data protection laws regarding international transfers.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience on our platform. These tools help us remember your preferences, understand how you use our services, and provide personalized content.

Essential cookies are necessary for our platform to function properly and cannot be disabled. Other cookies, such as those for analytics and marketing, can be controlled through your browser settings or our cookie preference center.

Third-party services we use, such as analytics providers, may also place cookies on your device. We recommend reviewing their privacy policies to understand how they handle your information.

Children's Privacy

Our services are designed for adult learners and professionals in journalism. We don't knowingly collect personal information from children under 18 years of age. If you're under 18, please don't provide personal information through our platform.

If we become aware that we've collected information from someone under 18, we'll take steps to delete that information promptly. Parents or guardians who believe we may have collected information from a minor should contact us immediately.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The date at the bottom of this policy indicates when it was last updated.

Your continued use of our services after we post changes constitutes your acceptance of the updated policy. If you don't agree with any changes, you can discontinue using our services or contact us to discuss your concerns.